Remote Otter LogoRemoteOtter

Telehealth Professional - Remote

Posted 13 weeks ago
Customer Service
Full Time
South Africa

Overview

We are seeking compassionate and detail-oriented Telehealth Professionals to join our growing team. In this role, you will provide virtual healthcare services to patients, offering support, consultation, and care coordination through telecommunication platforms. You will ensure patients receive timely, accurate, and high-quality care while maintaining compliance with medical standards and privacy regulations.

In Short

  • Conduct virtual consultations with patients to assess health concerns, provide education, and develop care plans
  • Coordinate with physicians, nurses, and other healthcare providers to ensure continuity of care
  • Review patient medical histories, lab results, and other data to provide informed recommendations
  • Document all patient interactions accurately in electronic health records (EHR)
  • Educate patients on treatment options, prescriptions, lifestyle changes, and preventive care.
  • Respond to patient inquiries with professionalism and empathy, ensuring excellent patient experience
  • Adhere to HIPAA and all relevant healthcare privacy and safety regulations

Requirements

  • Compassionate and detail-oriented approach
  • Experience in virtual healthcare or telehealth services
  • Strong communication and interpersonal skills
  • Knowledge of HIPAA regulations
  • Ability to work independently and manage time effectively

Benefits

  • Opportunity to work remotely
  • Flexible working hours
  • Supportive team environment
  • Professional development opportunities
  • Competitive salary and benefits package
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CrewBloom

CrewBloom is dedicated to connecting global professionals with remote job opportunities they are passionate about. Since its inception in 2016, the company has successfully expanded its reach to 22 countries across Asia, the Middle East, and Europe, fostering a diverse and inclusive work environment. CrewBloom emphasizes customer success and satisfaction, aiming to build long-term relationships with clients while providing innovative solutions and support.

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