Senior Software Engineer, Frontend - Remote

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is the German Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the contact center workforce with AI. The future of work is here, and it's at Cresta.

In Short

• Senior full-stack engineer with a front-end focus.
• Shape the future of customer engagement.
• Deliver timely, actionable insights that drive business growth.
• Build a state-of-the-art Customer Data Platform.
• Work with product managers and UX designers.
• Define software architecture and design.
• Write high-quality code for frontend and backend.
• Integrate with CI/CD tools and develop reliable applications.
• Focus on engineering productivity and scalability.
• Work in a hybrid environment.

Requirements

• Deep understanding of modern front-end ecosystem.
• Experience with frameworks like React, Vite, and Node.js.
• Strong API development skills.
• Understanding of database schema design.
• Appreciation for observability in applications.

Benefits

• Paid parental leave.
• Monthly Health & Wellness allowance.
• Work from home office stipend.
• Lunch reimbursement for in-office employees.
• PTO: 28 days in Germany.