Remote Otter LogoRemoteOtter

VP of Professional Services Operations - Remote

Posted 10 hours ago
Project Management
Full Time
USA
$160,000 - $175,000/year

Overview

We are looking for a seasoned and energetic Vice President of Professional Services Operations to lead the operational engine that powers our client delivery.

In Short

  • Lead operational excellence across delivery, resourcing, and financial management.
  • Drive accountability and continuous improvement through KPIs.
  • Oversee engagement delivery ensuring projects are on schedule and within budget.
  • Manage professional services financials including revenue and utilization targets.
  • Build and lead a high-performing team focused on collaboration and improvement.
  • Foster trusted relationships with clients and stakeholders.
  • Ensure seamless transitions from sales to delivery.
  • Utilize data to improve business performance.
  • Implement and refine tools and methodologies for efficient delivery.
  • Collaborate with leadership on growth strategies.

Requirements

  • 10+ years in management consulting professional services.
  • 5+ years in an operations leadership role.
  • Strong financial acumen and experience with operational metrics.
  • Proven ability to build credibility with stakeholders.
  • Expertise in resource management and workforce planning.
  • Experience with client contracts and SOWs.
  • Excellent analytical and communication skills.
  • Familiarity with PSA platforms like Kimble/Kantata.
  • Experience with Agile and other delivery methodologies.

Benefits

  • Remote-first flexibility.
  • Diverse client exposure.
  • Clear paths for career growth.
  • Opportunity to make meaningful contributions.
  • Collaborative culture focused on quality work.
Crawford Technologies logo

Crawford Technologies

Crawford Technologies is a forward-thinking company specializing in professional services that empower clients to manage, protect, and extract value from their critical information assets. With a remote-first work culture, Crawford Technologies emphasizes operational excellence, client satisfaction, and continuous improvement. The company is committed to fostering a collaborative environment where diverse talent can thrive and contribute to innovative solutions across various industries. As a leader in the field, Crawford Technologies offers clear paths for career growth and a commitment to meaningful work that transforms client operations.

Share This Job!

Save This Job!

Similar Jobs:

MagicSchool AI logo

VP of Professional Services - Remote

MagicSchool AI

24 weeks ago

Join MagicSchool as the VP of Professional Services, leading strategic initiatives to enhance customer experience and drive revenue growth.

USA
Full-time
Project Management

Shipwell

VP of Professional Services - Remote

Shipwell

59 weeks ago

Shipwell is seeking a VP of Professional Services to lead customer implementations and enhance service delivery in a remote work environment.

Worldwide
Full-time
Sales / Business
$180,000 - $220,000/year
Palo Alto Networks logo

Professional Services Operations Analyst - Remote

Palo Alto Networks

25 weeks ago

Join Palo Alto Networks as a Professional Services Operations Analyst to support the Professional Services team in enhancing cybersecurity operations.

India
Full-time
All others
ClickUp logo

Professional Services Operations Analyst - Remote

ClickUp

61 weeks ago

Join ClickUp as a Professional Services Operations Analyst to drive efficiency and scalability in business processes.

Worldwide
Full-time
All others

Workato

Professional Services Operations Manager - Remote

Workato

55 weeks ago

Join Workato as a Professional Services Operations Manager to optimize the efficiency of our professional services department.

CA, USA
Full-time
Project Management