Leasing Consultant - Remote

Overview

The Leasing Consultant is a customer-focused sales position responsible for facilitating the leasing process and providing a positive customer experience while working remotely.

In Short

• Facilitate the leasing process from initial contact through lease generation.
• Handle a high volume of inbound and outbound calls.
• Engage prospects and convert leads to residents.
• Maintain knowledge of lease terms and community policies.
• Guide prospective residents through the leasing process.
• Resolve resident concerns and issues effectively.
• Meet key performance indicators for occupancy.
• Utilize leasing software for tracking and communication.
• Collaborate with team members to achieve goals.
• Adhere to fair housing regulations and laws.

Requirements

• 2+ years of experience in sales, marketing, or customer service.
• Excellent oral and written communication skills.
• Strong active listening and interpersonal skills.
• Ability to work independently in a remote environment.
• Detail-oriented with strong organizational skills.
• Proficient in computer software and CRM tools.
• Ability to adapt to changing customer needs.
• Problem-solving skills with decision-making capability.
• Empathetic and customer-focused.

Benefits

• Choice of medical, dental, and vision plans.
• 401(k) with immediate vesting and contribution match.
• Generous paid time off and holidays.
• Paid time off to volunteer.
• Life and disability insurance coverage.
• Parental and military leave.
• Flexible Spending Accounts.
• Employee Assistance Program.
• Tuition reimbursement for growth and development.