Patient Services Representative Lead - Remote

Posted 6 weeks ago

Customer Service

Full Time

USA

Overview

The Patient Services Representative Lead organizes and directs day-to-day clerical functions in the delivery of quality health care services, providing leadership and guidance to clerical staff.

In Short

Leads team in workflow processes.
Provides input to performance feedback processes.
Problem-solves for Patient Service Representatives.
Main point of contact for operational issues.
Oversees productivity, performance, and quality metrics.
Participates in safety initiatives.
Completes safety-related competencies timely.
Requires 10 years of relevant experience.
High School Diploma or equivalent required.
Join a nationally recognized health system.

Requirements

High School Diploma or equivalent.
10 years of relevant experience.
Ability to perform various roles as needed.
Strong leadership and communication skills.
Experience in health care services preferred.
Understanding of safety and risk measures.

Benefits

Comprehensive benefits package.
On-demand pay program.
Discounts on various services.
Optional identity theft protection.
Retirement options with service contribution.
Supportive work environment focused on diversity and inclusion.

Corewell Health Corporate

Corewell Health Corporate is a not-for-profit health system dedicated to providing comprehensive health care and coverage through a team of over 60,000 professionals, including more than 11,500 physicians and advanced practice providers, and over 15,000 nurses. With a focus on end-of-life care through its Hospice unit, Corewell Health emphasizes an interdisciplinary approach to patient care, ensuring that individuals with a life expectancy of six months or less receive compassionate and holistic support in various settings, including homes and hospitals. The organization is committed to fostering a diverse and inclusive workplace, advocating for equity in health care, and maintaining a strong community presence through partnerships and philanthropy. Corewell Health operates 22 hospitals and over 300 outpatient locations, serving more than 1.2 million members through its Priority Health plan, all while prioritizing the well-being of its team members and the communities it serves.

Patient Services Representative Lead - Remote

Overview

In Short

Requirements

Benefits

Corewell Health Corporate

Corewell Health Corporate

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