Bilingual Legal Intake Specialist – Weekend Shift - Remote

Overview

The Bilingual Legal Intake Specialist will be responsible for client intake operations for U.S. law firms, requiring excellent communication skills and attention to detail.

In Short

• Fully remote position based in Colombia.
• Full-time with flexible weekend shifts available.
• Conduct intake interviews in Spanish and English.
• Evaluate and qualify personal injury cases.
• Document client details accurately in the case management system.
• Serve as the first point of contact for prospective clients.
• Facilitate bilingual communication between clients and legal teams.
• Analyze intake metrics for process improvement.
• Prior experience with U.S. law firms preferred.
• Opportunities for career advancement in a supportive environment.

Requirements

• Bilingual fluency in Spanish and English (C1 certification preferred).
• Excellent verbal and written communication skills.
• Proficient in digital technology, including Microsoft Office.
• Exceptional attention to detail and accuracy.
• Self-motivated with the ability to manage a flexible schedule.
• Prior experience with personal injury law is a strong advantage.

Benefits

• Performance-related bonuses for significant milestones.
• Commitment to a sustainable work-life balance.
• Work alongside passionate professionals.
• Flexible work environment supporting remote work.