Customer Service Representative - Remote

Overview

We are looking for a dedicated Customer Service Representative to join our team, providing exceptional support and ensuring smooth communication and resolution of inquiries.

In Short

• Maintain and update customer accounts with accurate information.
• Identify opportunities for cross-selling products and services.
• Nurture relationships with customers for high retention and loyalty.
• Deliver exceptional customer service to meet customer needs.
• Assist with quoting and remarketing renewals.
• Review policies and work with carriers on billing and invoicing.
• Screen calls to streamline communication.

Requirements

• Minimum of 1 year experience in customer service or sales.
• Excellent communication and interpersonal skills.

Benefits

• Competitive salary with uncapped earning potential through commission.
• Extensive paid training to equip you for success.
• Generous paid time off and holidays.
• Clear opportunities for career advancement.
• No weekend work for a balanced schedule.