Experienced Social Listening Specialist - Remote

Overview

Are you a data-driven professional with expertise in delivering social insights, writing advanced Boolean queries and using social listening tools? We are seeking Freelance Social Listening Specialists to join our team. You will work to understand client needs and find solutions, going in-depth to surface compelling qualitative and quantitative insights and presenting them in excellent written English.

In Short

• Write and refine advanced Boolean queries to deliver noise-free datasets aligned with specific business goals.
• Configure, maintain and enhance advanced dashboards in social listening platforms to optimise data visualisation and client reporting.
• Ensure the integrity, accuracy, and organisation of social media data pipelines.
• Design and implement subqueries, filters, and tags for effective categorisation and segmentation.
• Troubleshoot and resolve technical issues within social listening platforms to improve workflow efficiency.
• Collaborate with internal teams to ensure data outputs align with broader insights and strategic objectives.
• Stay informed on the latest tools and feature updates, sharing best practices with the team.
• This role offers flexible, project-based assignments with remote working arrangements.
• Perfect for individuals who thrive on precision, love working with data and social listening tools.
• Manage complex datasets and streamline operational workflows.

Requirements

• Expertise in social listening tools.
• Strong writing skills in English.
• Ability to work with complex datasets.
• Experience in configuring dashboards and data visualisation.
• Problem-solving skills for technical issues.
• Collaboration skills with internal teams.
• Knowledge of the latest social listening tools.

Benefits

• Flexible working hours.
• Opportunity to work on diverse projects.
• Remote working arrangements.