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Coordinated Access Specialist - Remote

Posted 2 weeks ago
Customer Service
Full Time
CA, USA

Overview

The Coordinated Access Specialist is responsible for providing navigation to social service needs, facilitating access to housing-focused community resources, and collaborating with stakeholders.

In Short

  • Provide consistent navigation to social service needs via various communication methods.
  • Build rapport with clients and stakeholders.
  • Conduct outreach and follow-up interactions with clients.
  • Utilize tools to assess and make referrals.
  • Maintain client information in CRM systems.
  • Adhere to confidentiality standards.
  • Participate in ongoing professional development.
  • Collaborate with partner agencies.
  • Be responsive during emergencies.
  • Ensure compliance with safety regulations.

Requirements

  • Associate's degree in a related field or 2+ years of client services experience.
  • Effective communication with diverse individuals.
  • Ability to work collaboratively in a team.
  • Proficiency in Microsoft Office Suite.
  • No criminal record indicating a threat to safety.
  • Proof of identification and eligibility to work in the USA.
  • Ability to perform essential job functions with or without accommodation.

Benefits

  • Medical, Dental, Vision, and Life Insurance.
  • 403(b) retirement plan.
  • Vacation and Sick Leave.
Community Link logo

Community Link

Community Link is a dedicated organization that provides essential information and referral services to individuals seeking assistance with health, human, and social service needs. Operating under the management of Goodwill Industries of Sacramento Valley and Northern Nevada, Inc., Community Link focuses on delivering professional and empathetic support to clients through various communication channels. The organization plays a crucial role in connecting individuals with appropriate community resources, advocating for their needs, and ensuring access to vital services, particularly during emergencies. With a commitment to compliance and high-quality service delivery, Community Link aims to empower individuals and families by facilitating their access to necessary support systems.

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