Admissions Specialist Coordinator - Remote

Overview

The Admissions Specialist Coordinator plays a crucial role in engaging clients and guiding them through the admissions process, ensuring they receive the support they need.

In Short

• Handle inbound and outbound calls and web chats.
• Convert inquiries into admissions.
• Meet and exceed performance goals.
• Match clients to appropriate care levels.
• Act as a trusted advisor.
• Document all client interactions accurately.
• Collaborate with internal departments.
• Communicate financial responsibilities and options.
• Manage multiple leads in a fast-paced setting.

Requirements

• Empathetic communication skills.
• Goal-oriented with persuasive abilities.
• Experience in call center or customer service.
• Strong multitasking and organizational skills.
• Familiarity with CRM tools and financial options.

Benefits

• Comprehensive benefits package.
• Performance-based salary incentives.
• Paid Time Off that increases after 1 year.
• Paid holidays including a Multicultural Holiday.
• 401(k) with employer matching.
• Monthly wellness reimbursement.