Lead .Net Support Engineer (Mulesoft, SQL, Azure) - Remote

Overview

The Lead .Net Support Engineer will work with Comcast Advertising's Tier 3 Production Support team, providing full stack solutions and technical expertise in a collaborative environment.

In Short

• Lead Tier 3 support for major platform/system releases.
• Provide mentoring to junior engineers.
• Perform full stack troubleshooting and root cause analysis.
• Collaborate with partner support teams and development teams.
• Maintain high standards of customer satisfaction and problem resolution.
• Document processes and solutions clearly and thoroughly.
• Work in a fast-paced and innovative environment.
• Exercise independent judgment in significant matters.
• Be able to work variable schedules including nights and weekends.
• Support a culture of inclusion and collaboration.

Requirements

• Bachelor's Degree preferred or equivalent experience.
• 10+ years of software development experience with .Net applications.
• Experience with SQL, Azure, Salesforce, and Mulesoft.
• Strong knowledge of full stack environments.
• Excellent problem-solving and interpersonal skills.
• Ability to manage multiple tasks effectively.
• Experience leading a team is preferred.
• Commitment to customer experience and teamwork.
• Familiarity with ad tech and digital media is a plus.
• Relevant certifications are a plus.

Benefits

• Competitive salary with potential bonuses.
• Comprehensive benefits package including health and wellness options.
• Opportunities for career growth and development.
• Flexible work environment.
• Access to advanced technology and tools.
• Supportive and inclusive workplace culture.
• Employee discounts on Comcast services.
• Engagement in community and social responsibility initiatives.
• Access to a variety of teams and resources.
• Work-life balance initiatives.