Remote Inbound Sales Representative

Overview

The Remote Inbound Sales Representative at Comcast is responsible for promoting and selling company products and services through a consultative sales approach, ensuring customers receive the best value while maintaining a positive and professional demeanor.

In Short

• Achieve or exceed sales targets via telephone interactions.
• Utilize consultative sales techniques to understand customer needs.
• Assist customers with non-sales-related queries and transition to sales.
• Educate customers on products and services.
• Build rapport and provide personalized customer experiences.
• Maintain professionalism and integrity in all interactions.
• Demonstrate proficient use of soft skills like active listening.
• Navigate multiple systems for accurate data entry.
• Work collaboratively within the sales team.
• Be adaptable to a dynamic and competitive environment.

Requirements

• High School Diploma / GED.
• 0-2 years of relevant work experience.
• Excellent oral and written communication skills.
• Ability to work nights, weekends, and overtime as necessary.
• Capability to use a telephone headset and manipulate office equipment.
• Strong problem-solving and critical thinking abilities.
• Customer-focused with strong persuasion skills.
• Demonstrated resilience and professionalism.
• Ability to work in a fast-paced environment.
• Commitment to teamwork and personal development.

Benefits

• Competitive base pay and commission structure.
• Best-in-class benefits for eligible employees.
• Support for physical, financial, and emotional well-being.
• Opportunities for career growth and development.
• Access to a variety of teams and resources.
• Inclusive workplace culture.
• Employee feedback initiatives to improve customer experience.
• Potential for significant earnings for high performers.
• Comprehensive compensation and benefits information available online.
• Equal opportunity workplace commitment.