Customer Service Representative - Remote

Overview

Join Our Team at Columbus Christian Academy! We're seeking a highly skilled and compassionate Customer Service Representative to join our team. As a representative of our Christian school, you will provide exceptional service to our families, students, and community.

In Short

• Answer customer inquiries and provide timely resolutions
• Offer product and service information to customers
• Address technical issues and provide assistance
• Collaborate with staff to achieve ministry goals
• Attend weekly staff meetings and participate in "all-church" events
• 1-2 years of customer service experience required
• Excellent written and verbal communication skills needed
• Flexibility and adaptability in a dynamic work environment
• Strong problem-solving skills and attention to detail
• Proficient with computers, CRM systems, and customer service software

Requirements

• Competitive hourly rate ($30-$35/hour)
• Comprehensive benefits package including 401(k), dental and health insurance
• Flexible schedule
• On-the-job training
• Paid time off
• Vision insurance
• Work-from-home options
• Tuition Assistance Program
• Bonus programs

Benefits

• Monday to Friday schedule
• Full-time and part-time positions available