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Software Engineer - Remote

Posted 28 weeks ago
Software Development
Full Time
Worldwide

Overview

As a Software Engineer at Cognigy, you will be part of a dynamic team focused on developing innovative software solutions that enhance customer service through cutting-edge AI technology.

In Short

  • Develop and deliver software solutions that meet customer needs quickly and efficiently.
  • Create best-in-class software, architecture, and code design.
  • Keep the codebase tested and secure.
  • Profile and benchmark the codebase to identify bottlenecks.
  • Ensure operational excellence through monitoring, logging, and end-to-end testing.
  • Provide guidance and mentorship to other engineers.
  • Embrace a “you-build-it-you-run-it” mentality.
  • Proactively improve processes and implement automations.

Requirements

  • Experience in software development.
  • Strong understanding of architecture and code design principles.
  • Familiarity with testing methodologies.
  • Experience with monitoring and logging tools.
  • Ability to mentor and guide junior engineers.
  • Proactive mindset towards process improvement.

Benefits

  • Work in a diverse and respectful team environment.
  • Opportunities for personal and professional growth.
  • Be part of a company leading the automation of conversations.
  • Engage in a culture of mutual respect and trust.
Cognigy logo

Cognigy

Cognigy is a pioneering company in the customer service industry, specializing in advanced AI Agent platforms for enterprise contact centers. Their flagship solution, Cognigy.AI, enables businesses to provide instant, hyper-personalized, and multilingual customer service across various channels. By integrating Generative and Conversational AI, Cognigy creates Agentic AI that enhances customer experiences and supports contact center employees in real-time. The company fosters a diverse and respectful work environment, emphasizing growth, teamwork, and transparency, while offering significant opportunities for professional development and a range of attractive employee benefits.

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