Senior Full-stack Software Engineer - Remote

Overview

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.

In Short

• Develop and deliver high-quality software solutions.
• Create well-structured, scalable, and maintainable code.
• Ensure codebase security and reliability.
• Profile and benchmark codebase for performance optimization.
• Contribute to UI oversight for user-friendly experiences.
• Implement best practices for monitoring and testing.
• Provide technical guidance and mentorship to developers.
• Engage in continuous improvement and feature development.
• Participate in high-impact projects for career growth.
• Be part of a diverse, passionate, and respectful team.

Requirements

• Experience in full-stack software development.
• Strong understanding of software engineering principles.
• Ability to write clean and maintainable code.
• Knowledge of security best practices in coding.
• Experience with performance optimization techniques.
• Familiarity with UI/UX design principles.
• Experience in mentoring and leading teams.
• Strong problem-solving skills.
• Excellent communication skills.
• Commitment to continuous learning and growth.

Benefits

• Opportunities for career development and training.
• Involvement in high-impact projects.
• Supportive and collaborative work environment.
• Work with cutting-edge technology.
• Flexible working conditions including remote work options.
• Encouragement of professional growth.
• Access to a diverse team and culture.