Clinical Triage Specialist, Registered Nurse - Per Diem, Weekends, Evenings, Nights - Remote

Overview

The Clinical Triage Specialist (CTS) (RN) will deliver exceptional patient experiences and provide clinical support to team members by triaging patient calls and offering clinical advice.

In Short

• Deliver compassionate patient care via phone.
• Assess and triage patient symptoms using nursing protocols.
• Coordinate services and follow clinical protocols.
• Document patient interactions accurately in electronic health records.
• Serve as a clinical resource for team members.
• Manage escalated patient messages and calls.
• Ensure a positive patient experience at every encounter.
• Meet productivity and quality standards.
• Collaborate with clinical teams for patient concerns.
• Work from home in accordance with policies.

Requirements

• Graduate of an accredited nursing program.
• Current RN license in Pennsylvania or seeking reciprocity.
• Minimum 2 years clinical experience in healthcare settings.
• Strong communication and time management skills.
• Quality-driven and service-oriented.
• Ability to work independently and resolve patient issues.
• Focused on compliance and continuous growth.

Benefits

• Work in a supportive healthcare environment.
• Opportunity to make a difference in patient care.
• Flexible scheduling options.
• Access to training and professional development.
• Join a highly rated healthcare organization.