Tax Analyst II - Remote

Overview

The Tax Analyst II completes the disbursement of tax installments, monitors for delinquent taxes on non-escrow loans, processes force placed escrow for taxes, and oversees tax vendor processes. They ensure tax administration duties are performed timely and accurately. This person is an industry expert who must have significant experience, knowledge, and understanding of escrow account management. This role involves ensuring compliance with regulatory requirements and collaborating with other departments to deliver exceptional service.

In Short

• Completes tracking, monitoring, disbursing of tax installments related to mortgage loans.
• Monitors the placement of force placed escrow for delinquent taxes, ensuring timely payment of tax installments moving forward.
• Processes various reports for tax tracking and monitoring with vendors.
• Ensures the timely and accurate payment of real estate taxes in accordance with due dates.
• Orders tax contracts from the tax vendor on newly originated and acquired loans.
• Verifies map, parcel, and legal description information as needed.
• Accurately documents systems with comprehensive status updates.
• Manages daily task work queue and monthly bulk processing.
• Receives and reviews delinquent tax reports and monitors the delinquent tax notification cycle.
• Collaborates with other departments to resolve cross-functional issues.

Requirements

• Proven experience in tax administration processes or in other relevant mortgage servicing departments.
• Knowledge of tax administration processes, industry standards, consumer protection laws & regulations impacting escrow operations areas.
• Ability to have a cross-functional impact across the servicing operation.
• Highly organized, reliable, and results-driven.
• Ability to hustle, willingness to learn, and adapt quickly to working in a fast-paced, fluid environment.
• Proficient in Microsoft Office and call center equipment/software programs.
• Excellent communication skills both written and verbal.
• Ability to work within a team environment to foster positive work culture.
• Ability to engage with associates to achieve goals and objectives.
• Ability to work independently and as a member of high performing team.

Benefits

• Competitive salary.
• Opportunity for remote work for the right candidate.
• Standard office environment with potential for overtime.