Client Success Associate - Remote

Overview

We are looking for an Account Coordinator to provide day-to-day administrative support to our Account Executives and Account Representatives to ensure smooth sales procedures.

In Short

• Prepare, file and retrieve sales-related documents, like contracts
• Update internal databases with account information
• Coordinate meetings, calls and demos for the Account Management team
• Conduct research on prospective clients
• Liaise with internal teams to ensure proper pre-and post-sales service
• Communicate customer feedback to Marketing, Sales and Product Development teams
• Perform market and competitive research
• Help create promotional materials (e.g. presentations and videos)

Requirements

• Highly organized
• Ability to perform multiple tasks for different teams/clients
• Experience with marketing campaigns
• Understanding of excellent customer service
• Strong communication skills
• Ability to brainstorm innovative ideas

Benefits

• Be an essential part of the Account Management team
• Drive growth to the company