Media Intelligence & Support Associate - Remote

Overview

Clipbook is seeking a detail-oriented, client-focused Media Intelligence & Support Associate to play a critical role in ensuring the success of our customers. You’ll be at the front lines of delivering real-time media intelligence, insights, and strategic value to some of the most influential organizations in public affairs, government, and advocacy.

In Short

• Oversee implementation of new customers to ensure smooth onboarding and fast time-to-value.
• Own the quality control process for daily media reports and dashboards.
• Serve as a trusted point of contact for client feedback.
• Support special projects to improve customer delivery systems.
• Collaborate cross-functionally with product, success, and leadership teams.
• Take initiative on other high-priority assignments.
• Other duties as assigned.

Requirements

• Exceptional attention to detail and a passion for delivering polished work.
• Strong written and verbal communication skills.
• Proven ability to manage deadlines and juggle competing priorities.
• Energetic, proactive, and excited to grow with a mission-driven team.
• Highly motivated and results-oriented.
• Some familiarity with the communications, media, or PR space.
• Bachelor's Degree.

Benefits

• Opportunity to work with influential organizations.
• Collaborative work environment.
• Professional growth and development.
• Engagement in meaningful projects.