Manager of Vendor Management (RCM) - Work From Home - Remote

Overview

The Manager of Vendor Management (RCM) is responsible for overseeing, optimizing, and strengthening relationships with third-party vendors that support the healthcare revenue cycle. This role ensures vendors deliver services that align with organizational objectives, compliance standards, and performance benchmarks, while continuously seeking opportunities to enhance financial performance, operational efficiency, and patient experience.

In Short

• Vendor Oversight & Relationship Management
• Serve as the primary point of contact for all RCM vendor relationships.
• Negotiate, review, and manage vendor contracts and service level agreements (SLAs).
• Monitor vendor compliance with contractual, regulatory, and organizational requirements.
• Foster collaborative, performance-driven partnerships with vendors.
• Performance Management & Analytics
• Establish and track vendor KPIs.
• Conduct regular performance reviews with vendors and internal stakeholders.
• Identify underperforming vendors and develop corrective action plans.
• Prepare and present vendor scorecards, dashboards, and executive-level reports.
• Operational & Financial Optimization
• Partner with internal RCM leadership to align vendor services with strategic revenue cycle goals.
• Drive initiatives to reduce denials and improve cash acceleration.
• Evaluate cost-effectiveness of vendor solutions.
• Ensure integration of vendor services with internal RCM operations.
• Compliance & Risk Management
• Ensure vendor adherence to HIPAA, CMS, payer requirements.
• Mitigate risk by maintaining strong oversight of vendor handling of PHI.
• Partner with compliance and legal teams to address audit findings.

Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, Finance, or related field (Master’s preferred).
• 5+ years of progressive experience in healthcare revenue cycle management.
• Proven success in managing vendor performance and contract negotiations.

Benefits

• Competitive salary.
• Work from home flexibility.
• Opportunities for professional development.
• Collaborative work environment.