Customer Service Specialist for Clickstop Brands - Remote

Overview

Join our award-winning company and culture as a Customer Service Specialist and take advantage of the endless opportunities available for those who seek them.

In Short

• Align with Clickstop’s Core Values to drive culture and business forward.
• Provide an industry best customer experience for our e-commerce brands.
• Recognize and identify customer needs and opportunities.
• Be a great listener to understand customers' needs and expectations.
• Continuously improve processes.
• Collaborate with Marketing, Operations, Freight, and Purchasing teams.
• Demonstrate commitment to brand promise by providing timely responses.
• Complete daily tasks with integrity and self-awareness.
• Discuss and relay information with stellar follow-up.
• Celebrate successes while identifying growth opportunities.

Requirements

• Ability to quickly identify customer needs and resolve issues.
• Highly skilled at building strong relationships.
• Awareness of personal and team strengths.
• Eagerness to learn and improve processes.
• Commitment to high-quality work.
• Ownership for driving Clickstop forward.

Benefits

• Opportunity for personal and professional development.
• Entrepreneurial environment with endless opportunities.
• Recognition for personal, team, and company accomplishments.
• Great benefits including health, dental, and vision insurance.
• 401K match and generous time off.
• Life and disability insurance.
• Employee Stock Ownership Plan after one year of service.