Customer Service Specialist - Remote

Overview

Join our award-winning company and culture as a Customer Service Specialist and take advantage of the endless opportunities available for those who seek them!

In Short

• Align with Clickstop’s Core Values to drive our culture and business forward.
• Provide an industry best customer experience for one of our e-commerce brands, Fasteners Plus.
• Recognize and identify customer needs and opportunities by being a great listener.
• Continuously improve our processes.
• Work within a highly collaborative team to drive sales and provide exceptional customer service.
• Demonstrate commitment to our brand promise by providing customers what they want, when they need it.
• Complete daily tasks while living out our values and code through self-awareness and integrity.
• Openly discuss and relay information with stellar follow-up and execution.
• Celebrate what is going well while identifying opportunities for growth.

Requirements

• Someone naturally wired to make things happen and take great care of our customers.
• Ability to quickly identify customer needs and effectively resolve issues.
• Highly skilled at building strong relationships.
• Awareness of your strengths and those of your team members.
• Eagerness to learn new tasks and question existing methods.
• Commitment to completing high quality work.
• Someone who challenges us to become better than we are today.
• Ownership for driving Clickstop forward through alignment with our Core Values.

Benefits

• The opportunity to pursue your best self in a purpose-driven experience.
• An entrepreneurial environment with endless opportunities.
• Recognition for personal, team, and company accomplishments.
• Professional and personal development opportunities.
• Great benefits, a competitive compensation package, and generous time off.