Partner Support Agent - Remote

Posted Yesterday

Customer Service

Part Time

USA

Overview

As a Partner Support Agent, you will be the first point of contact for our users, becoming part of a collaborative team focused on making a positive impact on business communication.

In Short

First point of contact for customers via email and chat
Handle and coordinate product-specific inquiries
Think critically about and improve processes
Develop and continuously improve the customer journey
Collaborate with all departments to enhance customer experience

Requirements

2-3 years of experience in a similar role within the telecom industry
Ability to work independently and collaboratively
Excellent communication skills
Creative problem solver
Proactive attitude suitable for a start-up environment

Benefits

Flexible vacation time
Healthy quarterly bonuses
Creative freedom
Opportunity for career advancement
Collaborative and supportive team environment

Clerk Chat

Clerk Chat is an innovative telecommunications company that leverages AI to transform business communications into conversational experiences. With a focus on sales, support, and marketing, Clerk Chat enables thousands of customers to send millions of messages daily. Founded just two years ago, the company has rapidly grown into a profitable venture, emphasizing a healthy work-life balance and offering flexible vacation time, quarterly bonuses, and creative freedom. Based in San Francisco, Clerk Chat operates with a hybrid team model, fostering collaboration among in-office and remote employees. The company is on the lookout for spirited individuals who are eager to make a significant impact in a fast-paced environment, with ample opportunities for career advancement.

Share This Job!

Save This Job!

Jobs from Clerk Chat:

Head of Growth

Growth Marketing

B2B Marketing

Demand Generation