Data Operations Specialist - Remote

Overview

Claritas Rx is a digital health venture that brings clarity to the challenges of specialty biopharmaceutical products in the marketplace. In today’s highly complex specialty networks, our mission is to illuminate the patient experience beyond the clinical trial. Claritas Rx leverages a proprietary technology platform and deep manufacturer expertise to automate and integrate channel, commercial, and clinical data and help biopharmaceutical companies generate actionable business insights. Our work uncovers the real-world variables impacting patient access, duration of therapy, and other metrics key to commercial success, making a real impact on patient healthcare.

In Short

• Support the effective flow and quality of data for customers.
• Ensure Data Quality for all customer programs.
• Coordinate data file transfers and monitor for accuracy.
• Facilitate communications with customers.
• Manage ad hoc escalations and document actions.
• Perform advanced data profiling and validation checks.
• Communicate relevant details of data operations.
• Problem solve issues with autonomy.
• Document findings in the Claritas Rx portal.
• Support customer team on data processing aspects.

Requirements

• Expertise in operational nature of data flows.
• Ability to detect issues and errors in data.
• Strong communication skills with data partners.
• Experience in data profiling and validation.
• Ability to assess data for completeness and accuracy.
• Proactive communication skills.
• Problem-solving skills.
• Experience in customer support.
• Ability to document findings effectively.
• Understanding of system enhancements and reporting.

Benefits

• Work in a dynamic and impactful environment.
• Collaborate with various teams and customers.
• Opportunity to influence data operations.
• Engage in continuous learning and improvement.
• Flexible working hours.