People Operations Specialist - Remote

Overview

The People Operations Specialist I at CivicPlus is responsible for supporting People Team processes, enhancing the employee experience, and managing HR-related inquiries.

In Short

• Provide day-to-day support for People Operations processes.
• Manage employee inquiries regarding benefits and payroll.
• Support onboarding and offboarding processes.
• Document HR operational processes.
• Handle HR ticketing through Zendesk.
• Conduct audits and maintain compliance with regulations.
• Collaborate with cross-functional teams.
• Identify process improvements through HR system automation.
• Maintain confidentiality and discretion.
• Ensure a positive employee experience.

Requirements

• 1-3 years of experience in HR or People Operations.
• Bachelor’s degree in HR, business, or management preferred.
• Experience in a fast-paced environment.
• Detail-oriented with strong communication skills.
• Ability to work independently and as part of a team.
• Experience with HRIS, Slack, and Microsoft Suite preferred.
• Strong organizational skills.
• Ability to develop and maintain process documentation.
• Positive attitude and a passion for learning.
• Ability to handle multiple tasks effectively.

Benefits

• Comprehensive health, dental, and vision insurance.
• Flexible Time Off.
• 401(k) plan.
• Opportunities for professional development.
• Cross-departmental collaboration.
• Support for engagement and wellness programs.
• Commitment to equal employment opportunities.
• Accommodations for individuals with disabilities.
• Positive and inclusive work environment.
• Opportunity for career growth.