Remote Otter LogoRemoteOtter

Program Associate, Administrative Enforcement - Remote

Posted 21 weeks ago
Customer Service
Full Time
United States

Overview

This position involves performing various administrative functions, providing customer service, and assisting with the certificate of correction process under general supervision.

In Short

  • Perform targeted outreach to customers regarding OATH summonses.
  • Collaborate with other units to increase summons corrections.
  • Provide technical assistance and prepare instructional materials.
  • Review certificates of correction for proper documentation.
  • Respond to customer inquiries and maintain unit files.
  • Process and data enter Notices of Violation.

Requirements

  • Baccalaureate degree and three years of administrative experience, or equivalent.
  • One year of administrative or supervisory experience required.
  • Education above high school may substitute for experience.

Benefits

  • Inclusive equal opportunity employer.
  • Remote work eligibility up to 2 days per week.
City of New York logo

City of New York

The City of New York, through its Department of Buildings, is dedicated to ensuring the safe and lawful use of buildings and properties across the city. By enforcing the NYC Construction Codes, Energy Code, and Zoning Resolution, the department aims to facilitate compliant development with integrity, efficiency, and professionalism. Committed to enhancing the quality of life for all New Yorkers, the Department of Buildings focuses on improving performance and streamlining procedures to ensure transparency. The department also emphasizes safety through programs like Staying Vigilant, which involves follow-up inspections and enforcement actions to maintain building standards.

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