Technology Project Manager - Citi Retail Services - Remote

Overview

The Technology Project Manager at Citi Retail Services is responsible for planning and managing technology projects to ensure successful delivery while focusing on customer experience and aligning with business goals.

In Short

• Lead and manage a group of related technology projects.
• Work across multiple scrum teams and technologies.
• Focus on customer experience and problem-solving.
• Identify and mitigate project risks and issues.
• Communicate project status to senior leadership.
• Collaborate with external technology providers.
• Continuously assess and improve development processes.
• Ensure compliance with laws and regulations.
• Foster a diverse and inclusive work environment.
• Drive process and technical transformation projects.

Requirements

• 6-10 years in program management, including software development experience.
• Strong leadership and communication skills.
• Experience with agile methodologies.
• Bachelor’s degree required; Master’s preferred.
• Proven track record in managing complex projects.
• Ability to influence across cross-functional teams.
• Experience with technical project management.
• Understanding of business and technical requirements.
• Proficiency in risk assessment and management.
• Experience in digital API management.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation and sick leave.
• Paid holidays.