Operations Payment Analyst - Remote

Overview

The Operations Payment Analyst role at Citi involves supporting the International Real Estate Services business in payment processing and coding invoices, ensuring best-in-class service to achieve financial goals.

In Short

• Support payment processing and invoice coding.
• Manage payment workflows and ensure timely execution.
• Resolve payment-related issues and disputes.
• Maintain detailed records and reconcile discrepancies.
• Stay updated on industry trends and regulations.
• Assist in developing payment processing policies.
• Ensure compliance with Citi policies and regulations.
• Collaborate with multiple stakeholders in a global setting.
• Utilize strong analytical and communication skills.
• Work independently and manage tight deadlines.

Requirements

• 5-6 years of experience in financial services.
• Bachelor's degree or equivalent experience; Master's is a plus.
• Excellent analytical and business strategy skills.
• Strong written and verbal communication skills.
• Project and process management experience.
• Knowledge of payment systems and regulations.
• Detail-oriented and self-motivated.
• Ability to work under pressure and multi-task.
• Outstanding relationship management skills.
• Willingness to challenge processes and seek solutions.

Benefits

• Extensive on-the-job training and development resources.
• Access to telehealth options and health advocates.
• Expanded Paid Parental Leave Policy.
• Generous paid time off packages.
• Opportunities for community volunteerism.
• Support for financial well-being and future planning.
• Exposure to senior leaders and career advancement opportunities.
• Inclusive and diverse workplace culture.
• Access to a global network of professionals.
• Commitment to employee growth and development.