Payment Operations Analyst - Remote

Overview

Carry1st is Africa’s leading games publisher and monetization platform, helping top global companies grow players and revenue in high-potential markets. We operate the region’s fastest-growing web shop for top-ups of digital content and a payment platform that boosts revenue up to 10x in markets with low credit card penetration but high demand for digital goods.

Our partners include Activision, EA, Riot Games, and Netease. Backed by investors like a16z, Bitkraft, Google, Konvoy, Riot Games, Sony, and Nas, we’re solving hard problems at the intersection of gaming, fintech, and digital commerce.

As a Payment Operations Analyst, you will be essential in monitoring and managing daily payment operations to ensure smooth transaction processing and optimal performance of our payment infrastructure. As a vital member of the Payment Operations team, you will identify and troubleshoot payment-related issues and work with the team on improvements, contributing to the overall efficiency and success of our payment processes.

In Short

• Play a crucial role in the day-to-day monitoring and tracking of payment transactions
• Assist in identifying payment issues, discrepancies, and potential risks, promptly escalating them for resolution
• Collaborate with cross-functional teams to address payment-related concerns
• Support the implementation of tactical changes to payment configurations
• Assist in generating reports on payment operations, highlighting issues, trends, and performance metrics for internal stakeholders

Requirements

• Experience in payment operations or a related field
• Strong analytical and problem-solving skills
• Ability to work collaboratively in a team environment
• Detail-oriented with a focus on accuracy
• Proficiency in report generation and data analysis

Benefits

• Opportunity to work with top global gaming companies
• Dynamic and innovative work environment
• Competitive salary and benefits
• Professional development opportunities
• Contribute to the growth of a leading fintech platform