Customer Content Specialist - Remote

Overview

The Customer Content Specialist at Cision plays a crucial role in helping clients achieve their communication goals through effective press release distribution.

In Short

• Work directly with clients to distribute press releases.
• Act as the primary point of contact for clients.
• Provide recommendations on content best practices.
• Collaborate with a supportive team of professionals.
• Focus on increasing client engagement and visibility.
• Utilize knowledge of SEO and content strategies.
• Master a diverse product portfolio.
• Handle multiple tasks in a fast-paced environment.
• Communicate effectively with clients and team members.
• Foster a culture of curiosity and innovation.

Requirements

• 1+ years of experience in content creation or customer service.
• Attention to detail and proofreading skills.
• Self-driven team player.
• Passion for customer service.
• Ability to work collaboratively.
• Knowledge of SEO and content best practices.
• Proficiency in Microsoft Office Suite and web applications.
• Public speaking and presentation skills.
• College degree preferred in relevant fields.
• Experience in the service industry is a plus.

Benefits

• Inclusive and diverse work environment.
• Opportunities for professional growth.
• Supportive team culture.
• Commitment to diversity, equity, and inclusion.
• Access to global resources and networks.
• Competitive benefits package.
• Focus on employee well-being.
• Recognition of individual contributions.
• Flexible work arrangements.
• Engagement in meaningful work.