Mobile Mortgage Advisor Assistant - Remote

Overview

The Mobile Mortgage Advisor Assistant will support the Mortgage Advisor in helping clients achieve home ownership in a flexible, home office environment.

In Short

• Join CIBC’s Personal and Small Business Banking team.
• Assist clients with mortgage application processes.
• Provide administrative support to the Mortgage Advisor.
• Engage in business development activities.
• Work in a home office environment with a provided laptop.
• Fluency in Mandarin/Cantonese and English is required.
• Utilize Microsoft Office for various tasks.
• Commit to client-first values and teamwork.
• Participate in a culture of trust and accountability.
• Temporary contract position with a flexible work arrangement.

Requirements

• Experience in client service and customer experience.
• Strong analytical thinking skills.
• Understanding of residential mortgages is preferred.
• Ability to engage effectively with clients.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Passionate about building relationships and trust.
• Strong communication skills in Mandarin/Cantonese and English.
• Ability to work independently in a remote setup.
• Legal eligibility to work in Canada.
• Willingness to participate in assessments and skills tests.

Benefits

• Competitive compensation package.
• Banking benefits and wellbeing support.
• Employee and family assistance programs.
• Recognition programs to celebrate achievements.
• Access to innovative tools and technologies.
• Commitment to creating an inclusive work environment.
• Opportunities for personal and professional growth.
• Supportive work culture focused on values.
• Flexible work arrangements discussed during the interview.
• Engagement in community-focused initiatives.