Crisis Hotline Responder - Remote

Overview

The Crisis Hotline Responder role at Child Focus is an opportunity to empower individuals and strengthen families by providing vital support to those experiencing mental health crises.

In Short

• Provide immediate crisis management and stabilization support.
• Collaborate within a team to deliver crisis interventions.
• Facilitate linkages to essential services and community resources.
• Maintain accurate client records.
• Collect data and complete reporting for 988 implementation.
• Employ active listening techniques to de-escalate callers.
• Work full-time or part-time, with flexible scheduling.
• Potential for remote work after probationary period.
• Engage in ongoing trainings for professional development.
• Support the mental health of children, adults, and families.

Requirements

• Bachelor’s degree in Social Work with 2 years of mental health experience.
• Preferred: Master’s or Bachelor’s in Social Work, Counseling, Psychology.
• License Required: LSW, LPC, MFT.
• Preferred Licenses: LISW, LPCC, or IMFT.

Benefits

• Competitive Salary.
• Comprehensive Benefits including medical, vision, and dental insurance.
• Health Savings and Flex Spending account options.
• Generous paid time off and extended illness benefits.
• 403(b) retirement plan with a 6% employer match.
• Company car program and mileage reimbursement.
• Federal Student Loan Forgiveness program eligibility.
• Paid apprenticeships and internships.
• On-site childcare with employee discounts.
• Employee wellness benefits and free continuing education.