Territory Business Associate - Chewy Health - Remote

Overview

Chewy’s mission is to be the most trusted and convenient online destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Within Chewy, the Chewy Health team is focused on re-defining how veterinarians and pet parents care for their pets. Chewy Health is on a multi-year journey to build a set of new pet parent and veterinarian facing services, delivered via our PracticeHub platform, making it easier to keep pets of all shapes and sizes, leading healthy, happy lives.

In Short

• Present and promote strategic programs and services for Chewy Health to clinics.
• Grow clinic enrollment in Chewy Health services within a set geographic territory.
• Drive veterinary engagement across the clinic success lifecycle.
• Build deep and meaningful relationships with veterinary professionals.
• Provide content and client support for PracticeHub adoption.
• Work closely with Sales, Onboarding, Operations, and Customer Service.
• Advocate for veterinarians, practice teams, and pet parents.
• Innovate to improve client experience and platform evolution.
• Complete administrative requirements in a timely fashion.
• Represent Chewy Health at trade shows and exhibits.

Requirements

• 2+ years of work experience with 1+ years as an account manager or customer success manager.
• Expertise in building and managing customer relationships.
• History of implementing processes for customer engagement.
• Demonstrated ability to meet and exceed KPIs.
• Hands-on experience with sales/CRM technologies.
• Data analytical skills, preferably with Salesforce CRM.
• Track record of driving results in a data-driven environment.
• Excellent written and verbal communication skills.
• Position requires 80% of time in the field.
• Bachelor’s degree or equivalent experience required.

Benefits

• Equal opportunity employer.
• Diversity and inclusion valued.