Customer Service Representative - Remote

Overview

Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce retailers of all time. We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization.

In Short

• Engage in meaningful conversations while helping customers.
• Work from home within Texas.
• Starting wage is $15.50/hour.
• Interact with customers over the phone.
• Research and problem-solve for customer inquiries.
• Utilize virtual collaboration tools like Zoom and Slack.
• Opportunities for skill development.
• Must have a passion for pets.
• Flexible schedule and overtime as needed.
• Background check required.

Requirements

• 2 years of customer service experience.
• Strong written, verbal, and listening skills.
• Ability to multi-task in a fast-paced environment.
• Proficient in computer usage for data entry.
• Adaptability to changing business needs.
• High school graduate or equivalent experience.
• Willingness to pass a background check.

Benefits

• Empowered to be your authentic self.
• Opportunities for growth and development.
• Encouraged to ask questions and bring ideas forward.
• Ongoing training and resources provided.
• Competitive wages and benefits including medical & dental insurance.