Technical Product Manager - Voice AI - Remote

Overview

We are seeking a Technical Product Manager to lead the development of our next-generation Voice AI products for the restaurant industry, leveraging cutting-edge LLM and speech technologies to transform how guests place orders and interact with brands. Our products power conversational AI experiences for restaurants across the drive-thru and phone channels (e.g. take-out)—delivering fast, accurate, and natural conversations that help improve service speed, boost order accuracy, and free staff to focus on hospitality.

In Short

• Translate product vision into clear, actionable roadmaps and delivery plans for Voice AI solutions in the restaurant industry.
• Gather and prioritize requirements from customers, internal stakeholders, and market research.
• Use data insights, user feedback, and industry trends to identify opportunities and define impactful product features.
• Define, scope, and launch features that improve AI accuracy, expand coverage, and enhance operational performance.
• Set KPIs and success metrics, monitor performance, and adjust priorities based on data insights.
• Rapidly prototype and build proof-of-concepts to validate ideas before full-scale development.
• Work with engineering and data science to test and iterate on conversational AI capabilities.
• Conduct competitive analysis and stay ahead of trends in LLMs, speech recognition, and conversational AI.
• Manage timelines, dependencies, and trade-offs to ensure successful product launches.
• Continuously refine the product based on performance metrics and customer feedback.

Requirements

• Experience in product management, preferably in AI or technology sectors.
• Strong understanding of conversational AI, LLMs, and speech recognition technologies.
• Ability to work collaboratively with engineering and data science teams.
• Excellent communication and presentation skills.
• Proven track record of successfully launching products.
• Analytical mindset with strong problem-solving skills.
• Experience with UX research and user testing.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Benefits

• Fully remote work environment.
• Opportunity to work with cutting-edge technology in AI.
• Competitive salary and benefits package.
• Collaborative and innovative team culture.
• Professional development opportunities.