Client Implementation Specialist - Remote

Overview

As a pivotal member of our team, you will be responsible for supporting the implementation/onboarding of new clients and the ongoing configuration updates and implementation of new products/services for existing clients.

In Short

• Support implementation and onboarding of new clients.
• Manage ongoing configuration updates for existing clients.
• Consult on API integration and setup.
• Troubleshoot integration issues.
• Collaborate with cross-functional teams.
• Ensure successful API integration for clients.
• Adjust platform configurations as needed.
• Work with multiple clients simultaneously.
• Enhance visibility into provider network management.
• Foster a meritocratic environment.

Requirements

• Experience in client onboarding and implementation.
• Strong understanding of API integrations.
• Ability to troubleshoot technical issues.
• Excellent communication skills.
• Experience working with cross-functional teams.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple projects simultaneously.
• Knowledge of healthcare data systems is a plus.
• Proactive and purpose-driven mindset.
• Commitment to trust and transparency.

Benefits

• Opportunity to work in a cutting-edge technology environment.
• Collaborative and inclusive company culture.
• Access to top-tier VC-backed resources.
• Meritocratic environment where every voice is valued.
• Chance to redefine healthcare data infrastructure.
• Professional growth and development opportunities.
• Flexible work arrangements.
• Competitive compensation package.
• Health and wellness benefits.
• Engaging team-building activities.