Recovery Analyst - Remote

Overview

The Recovery Analyst is primarily responsible for managing all file requirements from beginning to end for subrogation cases, No Surprises Act (NSA) disputes, and overpayment recoveries with the assigned third-party vendor.

In Short

• Prepare documentation and review claim history related to overpayment, subrogation, and NSA requests.
• Investigate claim situations for overpayment, subrogation, and NSA cases.
• Follow-up with responsible departments to ensure compliance.
• Monitor daily and weekly inventory for timeframes.
• Identify areas for improvement and provide feedback to management.
• Notify vendors and clients regarding subrogation and recovery interests.
• Represent Centivo in meetings concerning recovery and subrogation matters.
• Maintain data entry requirements for complaints and appeals.
• Perform additional tasks as assigned.

Requirements

• Excellent verbal and written communication skills.
• Proven organizational and problem-solving skills.
• Knowledge of insurance principles and subrogation concepts.
• Ability to produce grammatically accurate business correspondence.
• Ability to identify urgent situations and follow protocols.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits

• Opportunity to work in a mission-driven organization.
• Engagement with a diverse range of employers.
• Potential for remote work flexibility.
• Supportive work culture focused on improvement.