Manager, Resource Coordination - Remote

Overview

The Manager of Resource Coordination will oversee community and resource coordination activities, ensuring that members are connected to local resources and care management. The role involves managing a team and addressing escalated member issues while ensuring compliance with state and regulatory guidelines.

In Short

• Manage community and resource coordination activities.
• Connect members to local resources and care management.
• Oversee and approve coordination tasks based on requirements.
• Set goals for the coordination team.
• Provide feedback to improve outreach services.
• Assist in onboarding and training team members.
• Ensure compliance with guidelines and standards.
• Work with management to provide updates on team goals.
• Perform other assigned duties as necessary.
• Adhere to service level and quality expectations.

Requirements

• Bachelor's degree required.
• 5+ years of related experience.
• Experience in community and resource coordination.
• Strong leadership and management skills.
• Knowledge of healthcare regulations.
• Ability to set and achieve goals.
• Excellent communication skills.
• Experience in training and onboarding.
• Ability to handle escalated member issues.
• Commitment to diversity and inclusion.

Benefits

• Competitive pay.
• Health insurance.
• 401K and stock purchase plans.
• Tuition reimbursement.
• Paid time off plus holidays.
• Flexible work schedules (remote, hybrid, field, or office).
• Additional forms of incentives.
• Support for candidate journey and accommodations.
• Commitment to helping people live healthier lives.
• Equal opportunity employer.