Inside Sales & Training Associate - Remote

Overview

The Inside Sales & Training Associate serves as the primary point of contact for VA and Medical Center customers, providing end-to-end account support, order processing, and relationship management.

In Short

• Serve as the main interface for institutional customers through phone, email, and video conferencing.
• Act as the primary customer contact for assigned accounts.
• Conduct customer discovery and coordinate follow-up training.
• Drive revenue growth and market expansion through strategic sales.
• Travel on-site to provide high-quality training to healthcare providers.
• Process and track customer orders accurately.
• Collaborate with Customer Service to resolve inquiries.
• Generate new leads and maintain accurate contact information in Salesforce.
• Represent CEFALY Technology at trade shows and medical conferences.
• Adapt to evolving business needs and take on additional duties as required.

Requirements

• Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field.
• Medical sales or clinical background is required.
• 1–3 years of inside sales experience preferred.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Experience using a CRM system; Salesforce preferred.
• Strong communication skills in written and spoken English.
• Ability to navigate remote customer environments.
• Experience with VA Medical Centers is a plus.
• Familiarity with migraine treatment and medical terminology is beneficial.
• Reliable, dependable, and detail-oriented.

Benefits

• Salary range is $90,000-$100,000 annually based on experience.
• Health insurance (80% employer-paid).
• Employer-paid Dental and Vision.
• IRA with company match (no vesting period).
• Paid PTO.
• Paid company holidays.