IT Project Manager - MSP Transition - Remote

Overview

We are seeking an IT Project Manager for a MSP transition project set to last 4-6 months. As a Project Manager specializing in MSP transition projects, you will collaborate closely with the Transition Manager, MSP Transition Leader, and advisory services team to ensure the successful execution of transitioning from one Managed Service Provider (MSP) to another.

In Short

• Collaborate with Transition Manager and MSP Transition Leader.
• Review and contribute to project plans.
• Manage resources and staffing during the transition.
• Establish communication channels with stakeholders.
• Identify and mitigate project risks.
• Coordinate with current and new MSPs.
• Define and monitor KPIs for project success.
• Maintain detailed project documentation.
• Generate regular reports for leadership.
• Ensure smooth transition without service degradation.

Requirements

• Bachelor’s degree in project management or related field.
• Proven experience as a Project Manager in IT transitions.
• Strong project management skills and proficiency in tools.
• Excellent communication and leadership skills.
• Familiarity with ITIL framework.
• Over 5 years of project management experience.
• 3+ years working with managed service providers.
• Experience with Agile and DevOps methodologies.
• Certification in ITIL V4 or V3.

Benefits

• Confidentiality of information according to EEO guidelines.