Collections Coordinator - Remote

Overview

As a Collections Coordinator at CCA Global Partners, you will play a vital role in managing member and vendor accounts, ensuring timely collections while fostering relationships to support our mission of empowering family-owned businesses.

In Short

• Responsible for collecting delinquent accounts via phone and email.
• Establish relationships with members to facilitate payments.
• Setup new accounts and update existing account information.
• Conduct reviews of past due balances and prioritize tasks.
• Communicate effectively with internal teams and external members.
• Handle confidential information and maintain accurate records.
• Work collaboratively in a hybrid environment with remote opportunities.
• Utilize ERP systems for documenting all correspondence.
• Identify issues for escalation to the credit manager.
• Support credit line determinations through credit report analysis.

Requirements

• High school diploma required; Associate's degree in Accounting, Business, or Finance preferred.
• 2-3 years of B2B collections experience.
• Excellent quantitative and organizational skills.
• Strong analytical and communication abilities.
• Proactive problem-solving skills required.
• Knowledge of credit and collections techniques.
• Ability to work as part of a goal-oriented team.
• Strong computer skills, especially in Microsoft Office.
• Industry experience is a plus but not required.

Benefits

• Collaborative work environment with a passionate team.
• Recognition for accomplishments and contributions.
• Comprehensive benefits to support you and your family.
• Opportunities for professional growth and development.
• Flexible hybrid work schedule.