T700 Field Service Representative - UK Apache - Remote

Overview

The GE Aerospace Field Service Representative (FSR) will provide on-site support and technical assistance to the UK Army operating the T700 engine in the customer Apache weapon system. This role requires a deep understanding of T700 engines and interface systems, acting as a liaison between GE Aerospace, the prime vendor, and the customer.

In Short

• Provide on-site support for T700 engines in Apache systems.
• Act as a liaison between GE Aerospace and the UK Army.
• Conduct operational and intermediate-level maintenance practices.
• Assist in fault analysis and maintenance problem resolution.
• Support logistics tasks and maintenance scheduling.
• Develop informal training programs for maintenance tasks.
• Document and report field events to GE Product Support Engineering.
• Engage in activities to reduce customer costs and improve performance.
• Work in a collaborative environment focused on safety and quality.
• Participate in professional growth and development opportunities.

Requirements

• Advanced experience in Services & Customer Service Management.
• Knowledge level comparable to a bachelor’s degree or relevant experience.
• Hands-on experience with T700 engine maintenance.
• Ability to work with international customers.
• Strong analytical and communication skills.
• Proven ability to document and execute programs.
• High degree of tact and diplomacy.
• Ability to lead and influence peers and customers.
• Commitment to driving customer satisfaction.
• Background check and drug screening required.

Benefits

• Comprehensive health benefits including medical, dental, and vision.
• Retirement savings plan with company matching contributions.
• Tuition assistance and adoption assistance programs.
• Paid parental leave and disability insurance.
• Access to health coaching and employee assistance programs.
• Paid time off for vacation or illness.
• Opportunities for professional development and challenging careers.
• Competitive compensation and bonus eligibility.
• Respect for diversity and equal opportunity employment.
• Relocation assistance provided.