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German Customer Service Representative - Remote

Posted 10 weeks ago
Customer Service
Full Time
Portugal

Overview

As a German Customer Service Representative, you will provide exceptional support to German-speaking customers while working remotely from Portugal.

In Short

  • Fluent in German and looking for a remote role
  • Provide support via phone, email, and live chat
  • Understand customer needs and offer tailored solutions
  • Handle complaints and inquiries efficiently
  • Ensure a positive customer experience
  • Promote additional services and offers
  • Work in a rotating shift pattern
  • Enjoy remote work flexibility
  • Meal allowance and private health insurance offered
  • Career growth opportunities in an international environment

Requirements

  • Native-level or fluent German speaker
  • Intermediate English proficiency
  • Previous customer service experience is a plus
  • Strong communication skills
  • Problem-solving abilities
  • Comfortable working in shifts
  • Must be residing in Portugal

Benefits

  • Remote work flexibility
  • Work-life balance
  • Meal allowance
  • Private health insurance
  • Supportive work culture
  • Career growth opportunities

CBTalents

CBTalents

Cbtalents is a dynamic company specializing in customer service and sales within the travel and tourism industry. With a focus on providing exceptional cruise experiences, Cbtalents is dedicated to helping customers plan their dream vacations. The company offers remote work opportunities, fostering a vibrant and international team environment. Cbtalents is committed to career development and growth, ensuring that employees receive comprehensive training to excel in their roles.

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