Delivery Operations Manager - Remote

Overview

The Delivery Operations Manager at Catalant will drive execution across client engagements and contribute to the continuous improvement of operational processes, ensuring billing accuracy and project accountability.

In Short

• Serve as the operational liaison between Sales, Platform Operations, Clients, and Experts.
• Oversee project delivery and manage project plans.
• Own billing operations and ensure timely expert payments.
• Monitor financial performance and analyze revenue reports.
• Lead status updates with Client Communities and Finance.
• Uphold professionalism and clear communication.
• Assist in designing and optimizing operational processes.
• Identify opportunities for automation and AI.
• 5-7 years of project management experience required.
• Bachelor's degree in a relevant field preferred.

Requirements

• Bachelor’s degree in a technical, business or equivalent field.
• 5–7 years of project management experience with direct client-facing responsibilities.
• Strong working knowledge of invoicing, billing terms, AR, and contract compliance.
• Proven success managing complex, high-volume projects.
• Exceptional organizational skills.
• Skilled communicator who builds confidence with clients and stakeholders.
• Proficiency with project management tools and ERP/financial systems.

Benefits

• Work with a leading company in the consulting space.
• Opportunity for professional growth and development.
• Collaborate with top-tier clients and experts.
• Flexible working environment with remote options.
• Competitive compensation package.