Integration Engineer - Remote

Overview

Casechek is on a mission to innovate the implant supply chain and bring greater transparency to the cost of patient care. From procurement to payment, Casechek automates workflows for vendor supported surgical procedures. Our emergent Bill Only solution provides a comprehensive system of record for Hospitals and Health Systems to manage the complexity of surgical cases with implantable medical devices, expose hidden expenses and surface revenue opportunities.

The Integration Engineer will be a vital member of Casechek’s customer success team and will be responsible for delivering client integrations, assisting with technical sales discussions, and providing technical integrations support to our clients. This is an exciting opportunity for a strategic and results-oriented individual who is passionate about solving complex technical problems in a SaaS organization.

In Short

• Assist in scoping, designing, and building technical integrations.
• Support customer technical specifications and implementation estimates.
• Collaborate with Customer Support to resolve technical issues.
• Manage customer escalations and ensure timely resolution.
• Deliver technical product training to customers and team members.
• Collaborate with sales teams to drive account growth.
• Work with data and product teams to identify value opportunities.
• Develop strong relationships with key customers.
• Track and report on integration success metrics.

Requirements

• Bachelor’s degree in IT, Computer Science, Health Informatics, or related field.
• 1-3 years of experience in system integrations or customer support.
• Experience in the healthcare industry is a plus.
• Strong communication and interpersonal skills.
• Analytical and problem-solving skills.
• Basic coding skills in JavaScript.
• Adaptability to a fast-paced environment.
• Interest in healthcare technology.
• Familiarity with project management tools is advantageous.
• Willingness to learn about EMR systems.

Benefits

• Competitive Salary and Annual Bonus – $75,000–$95,000 base.
• Opportunity for Long-Term Incentives (LTI).
• 401(k) Match for financial security.
• Work-from-Home Flexibility with a hybrid or remote setup.
• Flexible Time Off (Unlimited PTO).
• Fully paid parental leave options.
• Comprehensive Medical and Dental Benefits.
• Brand-New Pro-Level Laptop provided.
• Annual Education Budget for skill expansion.