Operations Manager (HUB) - Remote

Overview

The Operations Manager is responsible for overseeing a pharmaceutical hub reimbursement operation program, ensuring team performance meets contractual obligations and promoting a positive work environment.

In Short

• Oversee program administration for pharmaceutical hub reimbursement.
• Ensure team meets contractual obligations.
• Conduct performance reviews and coach team members.
• Participate in hiring and training processes.
• Develop and implement training programs.
• Analyze program performance and report trends.
• Maintain communication with clients and stakeholders.
• Manage budget planning and compliance.
• Resolve associate work-related issues.
• Participate in client meetings and prepare agendas.

Requirements

• 4+ years of experience in a healthcare or reimbursement hub setting.
• 2+ years of supervisory experience.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks effectively.
• Proficient in Microsoft Office.
• Knowledge of reimbursement processes and patient assistance programs.
• Ability to analyze data and trends.
• Experience in performance management.
• Health care research and analysis skills.
• Proven problem-solving abilities.

Benefits

• Flexible work schedule.
• Opportunity for career progression.
• Supportive work environment.
• Comprehensive training programs.
• Engagement with industry-leading practices.
• Opportunity to impact patient care positively.
• Equal employment opportunity employer.
• Reasonable accommodations for individuals with disabilities.
• Encouragement of equivalent experience and education applications.
• Collaborative team atmosphere.