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Manager, Central Study Coordinators - Retention - Remote

Posted 8 weeks ago

Overview

The Manager, Central Study Coordinators – Retention is responsible for hiring, developing, enabling, and engaging a team of Central Study Coordinators to ensure high performance and exceptional participant experience in clinical research.

In Short

  • Manage a team of Central Study Coordinators - Retention (CSC-Rs).
  • Provide day-to-day support to drive program results.
  • Collaborate with leadership to understand program goals.
  • Translate priorities into actionable goals for the team.
  • Ensure the team has appropriate resources and expertise.
  • Devote at least 10% of time to team activities.
  • Strong knowledge of the clinical research industry required.
  • Experience in patient recruitment and retention is essential.
  • Focus on exceptional participant experience.
  • Managerial level role with a proven track record in customer service.

Requirements

  • Experience in clinical research.
  • Proven track record in patient recruitment and retention.
  • Strong leadership and team management skills.
  • Ability to collaborate with various teams.
  • Excellent communication skills.
  • Ability to translate goals into actionable tasks.
  • Experience in customer service.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Commitment to improving participant experience.

Benefits

  • Opportunity to make a significant impact in clinical research.
  • Collaborative work environment.
  • Professional development opportunities.
  • Supportive team culture.
  • Engagement in meaningful work.
  • Competitive salary and benefits.
  • Flexible work arrangements.
  • Access to resources for team success.
  • Focus on long-term impact for generations.
  • Commitment to employee well-being.

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