Call Centre Agent (Welsh Speaker) - Remote

Posted 2 weeks ago

Customer Service

Full Time

£26,313.14/year

Overview

Wescot Credit Services is seeking Welsh-speaking Call Centre Agents to provide excellent customer service to Welsh-speaking customers. This remote position involves handling calls, identifying customer needs, and delivering tailored solutions.

In Short

Remote working position
Welsh-speaking required
Handle inbound and outbound calls
Support customers with financial wellbeing
3-week training program provided
Flexible weekly shift patterns
Salary up to £26,313.14 per year
31 days holiday (pro rata)
Discounts on high-street shops
Private healthcare offered

Requirements

Fluency in Welsh
Strong communication skills
Empathy and resilience
Attention to detail
Ability to work in a fast-paced environment
Willingness to undergo background checks

Benefits

Competitive salary
Generous holiday allowance
Private healthcare
Employee discounts
Supportive work culture

C.C.U.H.L

CAB-CRH Cabot UK Holdco Limited

CAB-CRH Cabot UK Holdco Limited, operating as Cabot Credit Management, is an award-winning organization recognized for its commitment to ethical practices and employee welfare, holding an Investors in People Gold accreditation. The company is dedicated to creating pathways to economic freedom and making credit accessible, focusing on restoring financial health for its consumers. With a strong emphasis on diversity and inclusion, Cabot Credit Management fosters a culture that values diverse talent and ensures fair treatment and equal opportunities for all employees. The organization operates in a highly regulated environment, emphasizing compliance and integrity in its operations.

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