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Remote Dierenarts Adviseur

Posted 16 weeks ago
Customer Service
Part Time
Netherlands
€15 - €20/hour

Overview

This freelance role is for 10 hours per week, 2 hours per day (flexible scheduling in consultation with the team) from Monday to Friday. We are looking for a fantastic veterinary nurse or veterinarian to join our Customer Love team. You will work from home and help ensure our four-legged friends stay healthy and happy. Your main task is to talk to Butternut Box customers and provide expert advice on health and nutrition. Occasionally, you will speak with our other freelance veterinarians.

In Short

  • Provide expert advice to customers about their pets' health and nutrition.
  • Conduct video calls and phone consultations with customers.
  • Collaborate with product teams to identify and resolve health issues.
  • Gather customer insights and feedback for product improvements.

Requirements

  • Registered veterinary nurse or veterinarian assistant or veterinarian.
  • 3 years of relevant work experience.
  • Expertise in pet nutrition.
  • Ability to provide a great customer experience during consultations.
  • Empathetic with attention to detail.
  • Fluent in Dutch and English.
  • Reliable internet connection.
  • Passion for dogs.
  • Available for 10 hours per week.

Benefits

  • Veterinary nurse: €15 to €18 per hour depending on relevant work experience.
  • Veterinarian: €20 per hour.
Butternut Box logo

Butternut Box

Butternut Box is a rapidly growing company dedicated to bringing health and happiness to dogs and their owners worldwide. Founded in England and expanding to the Netherlands in 2022, Butternut Box specializes in fresh, high-quality dog food that is carefully cooked to retain maximum vitamins and nutrients. Their mission is to ensure that every dog receives the best nutrition possible, with convenient online ordering and home delivery of perfectly portioned meals. The company prides itself on its commitment to quality and customer satisfaction, aiming to provide a new standard in dog food.

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