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Senior Director of MarComm Operations and Product Development - Remote

Posted Yesterday
Marketing
Full Time
Worldwide

Overview

The Senior Director of MarComm Operations and Product Development will be a key leader in driving excellence and innovation within the marketing department and Communication Agency. This role is responsible for managing the performance and optimization of the MarComm department’s effectiveness to meet business objectives.

In Short

  • Establish and refine consistent processes across the department.
  • Develop standardized documentation for project kickoffs and client-facing activities.
  • Oversee internal workflows including billing and time tracking.
  • Lead continuous improvement initiatives to optimize processes.
  • Package existing communication services and develop new product offerings.
  • Manage vendor relationships and the Agency’s marketing technology stack.
  • Lead the development of reporting frameworks for marketing efforts.
  • Own annual enrollment readiness and lead internal debriefs.
  • Act as the executive sponsor for key clients.
  • Provide strategic guidance and insights to clients.

Requirements

  • Proven experience leading operational strategy in a marketing environment.
  • Strong background in product development and cross-functional collaboration.
  • Ability to build scalable, efficient processes that support business objectives.
  • Expertise in analytics and reporting tools.
  • Excellent project management skills.
  • Ability to build and foster client relationships.
  • 10+ years of relevant experience in marketing operations.
  • Bachelor’s degree in Marketing, Communications, or a related field.

Benefits

  • Comprehensive health benefits including dental and vision plans.
  • Competitive compensation with performance-based incentives.
  • Remote first, office friendly environment.
  • Retirement savings plans for financial security.
  • Opportunities for professional development and career growth.
  • Supportive culture encouraging collaboration and creativity.
  • Employee wellbeing initiatives focused on mental health and wellness.
Bswift logo

Bswift

Bswift LLC is a Chicago-based company that specializes in providing an online benefits enrollment and administration system. Their innovative software and services streamline benefits, HR, and payroll administration for employers and public and private exchanges across the nation. Bswift's cloud-based technology and outsourcing solutions significantly reduce administrative costs and paperwork, enhancing the experience for both administrators and millions of consumers managing their benefits. The company fosters a fun, flexible, and creative work environment, emphasizing professional and personal growth, and is committed to values such as excellence, accountability, and superior service. Bswift has been recognized as one of Chicago’s Best and Brightest Companies to Work For multiple times, reflecting its dedication to creating a positive workplace culture.

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